Privacy Policy

Effective Date: 17 December 2025

Reef Beach Club (“we”, “us”, “our”) is committed to protecting your privacy and ensuring that your personal information is collected and used responsibly, in accordance with applicable South African data protection laws, including the Protection of Personal Information Act (POPIA).

1. Information We Collect

We may collect personal information when you:

  • Complete a contact or enquiry form on our website
  • Submit your details via Meta (Facebook or Instagram) lead forms
  • Enquire about weddings, events, or venue hire
  • Communicate with us via email, telephone, or social media

The information we collect may include:

  • Name and surname
  • Email address
  • Contact number
  • Event details (such as event type, date, and number of guests)
  • Any additional information you choose to provide

2. How We Use Your Information

We collect and use your personal information for the following purposes:

  • To respond to your enquiries and provide information about our venue and services
  • To communicate with you regarding bookings, availability, and quotations
  • To improve our services and customer experience
  • To comply with legal and regulatory obligations

We will not sell, rent, or trade your personal information to third parties.

3. Sharing of Information

Your information may be shared only with trusted service providers where necessary to operate our business (for example, email or CRM systems), and only where appropriate safeguards are in place.
 We may also disclose information if required to do so by law.

4. Data Security

We take reasonable technical and organisational measures to protect your personal information against loss, misuse, unauthorised access, or disclosure.

5. Retention of Information

We will retain your personal information only for as long as it is necessary to fulfil the purpose for which it was collected or as required by law.

6. Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction or deletion of your personal information
  • Withdraw consent for the processing of your personal information at any time

Requests can be made by contacting us using the details below.

7. Third-Party Platforms

When you submit information via Meta platforms (such as Facebook or Instagram lead forms), your information is also subject to Meta’s privacy policies. We encourage you to review their policies for more information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us at:

Email: manager@reefbeachclub.co.za
Phone: 078 381 2619